Luxurious room appointments catered to our comfort.

We experienced some major inconveniences during our stay. the breakfast service was incredibly slow, taking too long to serve our orders. Additionally, the fire alarm went off the first night and no one bothered to inform us what had happened, leaving us in confusion for over twenty minutes downstairs. Lastly, the hotel staff provided minimal information on local transport options, which made our exploration of the area less enjoyable.

Rooftop bar atmosphere enriched our stay significantly.

* Really good service
* Cozy atmosphere
* Unique design
* Rooftop bar

* Noise from outside

Exceptional design and luxurious atmosphere. However, the breakfast service was frustratingly slow.

Positive, This stay was fantastic! The breakfast menu was unique, with delicious small dishes to sample. I adored the rooftop bar. It was the perfect place to unwind. The location was a major plus, right in the heart of everything. Can't wait to return! ☀️

Highly recommend for families

Location is amazing, just steps away from vibrant shopping areas! The whole family got to enjoy the cozy ambiance while sipping morning cappuccinos from the bar area before heading out for a day of exploring, it was a real treat.

It wasn’t exactly a bargain, but the experience was worth it.

A delightful stay at Tortue Hamburg, Schoener Als Die Fantasie! The hotel's elegant design created a cozy atmosphere, and the impressive living room had a comfortable couch and extra-long box spring bed. Breakfast was served à la carte with a variety of scrumptious options including eggs Benedict and Büsumer crabs. The roving bar staff at the rooftop made for a lively experience!

Slow breakfast service.

Elegance defined, with impressive rooms that provide a cozy retreat. The location is fantastic, surrounded by shops and restaurants, making it easy to explore. Temperature control worked perfectly, ensuring a pleasant stay. However, the breakfast options were limited, and parking fees were on the higher side. A steak from the dining menu stood out as delicious, but the value overall felt lacking due to additional costs.

The hotel exudes a unique modern-French charm, complemented by a friendly staff that goes above and beyond. While the cozy ambiance and complimentary minibar stand out, the high parking fees and limited breakfast offerings could use improvement. Overall, a lovely spot in the heart of Hamburg.

The location is impeccable, with the restaurant just a stone's throw away from the hotel. I appreciated the free mini bar filled with sugary fizzy drinks, a couple of beers, and water, making for a convenient refreshment option. The well-designed and clean room truly enhanced my stay, providing a comfortable retreat after a day of exploring.

Though the breakfast was of great quality, the slow service was quite frustrating.

Memorable Stay with a Charming Atmosphere

Enjoyed a delightful 2-night stay but faced some breakfast confusion. On my last day, choosing items from the buffet led to an unexpectedly high bill. Future guests should ask for clarified pricing details upfront to avoid surprises. The ambiance of the hotel is truly enchanting!